Hi thereš. Iām your Flores Assistant. How can I help you today?
Flores Assistant
Don't know your
Participant ID?
Your Participant ID (PID) is a nine digit number assigned to you when your account was created. It can be found on any communication you receive from Flores.
Are you considering an HSA? Flores has resources to assist you! You can view available HSA materials on our Resource Library or choose a link below for popular HSA resources.
Over-the-Counter (OTC) Medications and
Menstrual Care Products Are Now Eligible!
OTC medication and menstrual care products are now reimbursable from certain tax-advantaged
plans, including health care flexible spending accounts (HCFSAs)*, health reimbursement
accounts (HRAs)* and health savings accounts (HSAs)!
Please note that due to being in our peak season, some claims are currently taking longer to process than our standard processing time - we are working diligently to process your claim(s) as soon as possible. We appreciate your patience and apologize for any inconvenience.
Your balance is just a text away when you
subscribe to SMS updates!
Select "Text Alerts" from the Settings menu or use the Flores Assistant to enroll!
Your Participant ID (PID) is a nine digit number assigned to you when your account was created. It can be found on any communication you receive from Flores.